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Privacy Policy (GDPR)

Your privacy matters to us. Learn how we collect and use your data.

Last updated: 15.03.2026

The website www.svrlogistics.ro is operated by SVR LOGISTICS S.R.L., headquartered at Strada Leonard Nae, Nr.19, Galati, Romania, CUI [Fiscal Identification Code], as the personal data controller.

This policy explains how we collect, use, and protect your data when you interact with our website.

1. What data do we collect?

We collect only the minimum data necessary to respond to your transport and logistics requests:

  • First and Last Name: To know who we are addressing.
  • Email address: To send you price quotes and logistics details.
  • Phone number: For quick contact to coordinate transports.

2. Purpose and legal basis for processing

We process your data for the following purposes:

  • To respond to your requests: The legal basis is taking steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) GDPR).
  • For commercial communication: If you contact us through the website forms, we use the data to maintain the professional relationship.

3. Data retention period

We will retain your personal data only for as long as necessary for the purposes mentioned above or to comply with legal obligations (e.g., invoicing and accounting if you become a client). In the absence of a commercial relationship, data from contact forms will be deleted after 24 months.

4. Data recipients

Your data is confidential. We do not sell or rent our contact lists to third parties. Only the following may access your data:

  • SVR Logistics employees who manage transport quotes.
  • Technical service providers (e.g., website hosting provider, email platform).

5. Data security

We have implemented appropriate technical and organisational measures (such as HTTPS/SSL encryption on the site) to protect your data against accidental destruction, loss, alteration, or unauthorised access.

6. Your rights (under GDPR)

As a data subject, you have the following rights:

  • Right of access: To find out what data we hold about you.
  • Right to rectification: To request correction of incorrect data.
  • Right to erasure ("Right to be forgotten"): To request deletion of your data when we no longer have a legal reason to retain it.
  • Right to restriction: To request a limit on how we use your data.
  • Right to object: To object to processing for marketing purposes.

To exercise any of these rights, you may send a written request to: [email protected].

7. Supervisory Authority

If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with:

  • ANSPDCP (Romanian National Supervisory Authority for Personal Data Processing)
  • B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest
  • Web: www.dataprotection.ro
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